Executive Breakfast

Date: 28 June 2012
Venue: Vineyard Hotel; Cape Town

Co-hosted by N’lighten, Merchants and The Training Room Online

Keith Coats, founding partner of Tomorrow Today offered entertaining and thought-provoking insights into the challenges presented by generational differences in the workplace and offered a framework for understanding and effectively managing Y-generation employees in order to win the talent war. The event was sold out and received overwhelmingly positive feedback from guests who agreed it was an exceptional learning and networking opportunity.

Date: 18 April 2012
Venue: Hyatt Rosebank

Co-hosted by N’lighten, Adcorp and Merchants

Keith Coats, founding partner of Tomorrow Today offered entertaining and thought-provoking insights into the challenges presented by generational differences in the workplace and offered a framework for understanding and effectively managing Y-generation employees in order to win the talent war.

Date: June 2011
Venue: Vineyard Hotel, Cape Town

David Wheeler, Director European Customer Experience World (ECEW) shared key insights gleaned from the recently held 2011 ECEW Conference in London, highlighting the fact that good service is no longer enough; customers now want unforgettable experiences.