The full-day workshop costs just R1 750 (excl. VAT) per delegate, which includes refreshments, lunch, learning materials, a certificate of completion, and the very latest cutting-edge customer service information and tools. And remember, for every four delegates you book on the Winning Service Workshop, we'll give you one more space FREE! Since its establishment in 2005 N’lighten has been helping businesses make a lasting impression on their customers by delivering excellent service and an unforgettable customer experience. Using our proven expertise in customer service research, strategy development and training we are passionate about helping our many satisfied clients across a range of industries, from retail to hospitality, create the type of customer experience that not only keeps existing customers coming back, but also attracts new ones. As a result of our expertise in creating exceptional customer experiences, the forward thinking businesses that partner with N'Lighten enjoy market share growth, sustainable profitability regardless of economic conditions, and a level of loyalty amongst their customers that is the envy of their competitors.