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While bad service can leave a bitter taste in people's mouths, good service will have them coming back for more. And telling others to do the same! But while it's one thing wanting to deliver brilliant service, ensuring that your entire organisation does so takes knowledge, understanding, and commitment - all of which you will gain at the one-day Service Advantage Seminar from N'lighten.
This popular, thought provoking leadership-oriented seminar, will equip you, as a manager or business owner, with all the knowledge, understanding, and tools needed to transform your company, business unit, or division into a benchmark of customer service excellence.
And when you consider that delighted customers are likely to recommend your company to at least 4 or 5 new prospects, and potentially boost your profits by between 25% and 125%, the importance of service excellence becomes very clear.
At just R1950 (excl VAT and incl parking, all refreshments, lunch, workshop material and certificate) for the one-day seminar, the potential return for your company on this small investment is exceptional - making the Service Advantage Seminar a business-building opportunity that you don't want to miss.
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Date › TBC Time › 8h00 (to start at 8h30) - 16h00 Venue › CTICC (Cape Town International Convention Centre) |
For more information, please contact Michelle Bekker:(021) 794 7533 or e-mail michelle@nlighten.co.za Numbers are limited so book today to avoid disappointment! |
