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How to Be a Better Customer Experience Leader

4 Ways to Power Up Your Customer-Centric Leadership Strategy by Annie Oehley, MA Industrial Psychology (cum laude) In today’s competitive market, it goes without saying that high-level company leaders need to understand that meeting customer…
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Smarter and Smarter - nlighten talks to GetSmarter

nlighten chats to Sam Paddock, CEO of GetSmarter GetSmarter’s success did not happen overnight. It took many failed experiments and bad names (GetBrains) before its launch in 2008. In the last seven years, the online education company has…