It Only Works if You “Work Out”

Your business is a bit like staying in shape, and as a business…
nlighten. Blog 2 February 2017. Feedback - The love affair between your business and customers

The Love Affair Between Your Business and Customer

Business. It’s all about human-to-human relationships.…
nlighten. Blog February 2017. Feedback - The Breakfast of Champions

Feedback. The Breakfast of Champions!

Yes, we get it! Life is busy. We are all busy with the business…

How to Attract and Retain More Customers

5 Ways to build a rock-solid customer experience strategy How…

How to Be a Better Customer Experience Leader

4 Ways to Power Up Your Customer-Centric Leadership Strategy by…

Smarter and Smarter - nlighten talks to GetSmarter

nlighten chats to Sam Paddock, CEO of GetSmarter GetSmarter’s…

10 Ways to Improve Your Business Writing

 How to enhance your business communications with plain English. Few…

A View from the Outside In - The Alan Pennington Interview

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South African companies are becoming more and more customer centric.…

7 Ways to Clean Up Your Business Language

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We all know the feeling. Buying a new car or claiming from insurance…

The Art of Listening

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Too few companies have realised that – no matter how revolutionary…

The Road is Paved with Good Intentions

On a recent outing to that most loved or loathed of South African…

Great App! But Can You Do Beta?

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Great App! But Can You Do Beta? Whether driving to work, sweating…

Why the Leopard Should Consider Changing Its Spots

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Why the Leopard Should Consider Changing Its Spots It’s…
ngage. nlighten newsletter spring 2015. customer satisfaction

Client Satisfaction: A direct impact on the bottom line

Client satisfaction is at the heart of business success, even…
nlighten.co.za - Customer Experience Blog 19 June 2015. Get your head out of the sand

Get your head out the sand

Blog - Get your head out the sand |nlighten Innovation is…