nlighten Blog_10 Most Irritating Customer Experiences! March 2017"

10 Most Irritating Customer Experiences!

10 Most Irritating Customer Experiences! Bad customer experience…
nlighten Blog_A 5 Step Guide to Retaining Clients. March 2017"

A 5 Step Guide to Retaining Clients

A 5 Step Guide to Retaining Clients in a B2B Environment. nlighten…

Be a Grown Up

Be a Grown Up. The Psychological Anxiety Behind Feedback…

It Only Works if You “Work Out”

Your business is a bit like staying in shape, and as a business…
nlighten. Blog 2 February 2017. Feedback - The love affair between your business and customers

The Love Affair Between Your Business and Customer

Business. It’s all about human-to-human relationships.…
nlighten. Blog February 2017. Feedback - The Breakfast of Champions

Feedback. The Breakfast of Champions!

Yes, we get it! Life is busy. We are all busy with the business…

How to Attract and Retain More Customers

5 Ways to build a rock-solid customer experience strategy How…

Smarter and Smarter - nlighten talks to GetSmarter

nlighten chats to Sam Paddock, CEO of GetSmarter GetSmarter’s…

10 Ways to Improve Your Business Writing

 How to enhance your business communications with plain English. Few…

A View from the Outside In - The Alan Pennington Interview

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South African companies are becoming more and more customer centric.…

7 Ways to Clean Up Your Business Language

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We all know the feeling. Buying a new car or claiming from insurance…

The Art of Listening

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Too few companies have realised that – no matter how revolutionary…

The Road is Paved with Good Intentions

On a recent outing to that most loved or loathed of South African…

Great App! But Can You Do Beta?

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Great App! But Can You Do Beta? Whether driving to work, sweating…

Why the Leopard Should Consider Changing Its Spots

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Why the Leopard Should Consider Changing Its Spots It’s…