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Whaen a Customer Sees Red_nlighten Article_2019
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Conflict Management: When a Customer Sees Red

  Have you seen this footage of the aftermath when a woman allegedly rammed her car into the Boksburg branch of Standard Bank on Friday?   There’s a digruntled customer, and then there’s a really disgruntled…
nlighten. Blog February 2017. Feedback - The Breakfast of Champions
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Feedback. The Breakfast of Champions!

Yes, we get it! Life is busy. We are all busy with the business of business. It’s easy to lose sight of the fact that our clients’ are to be at the heart of our business. They do kind of get in the way… However, never underestimate…